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As a sales / marketing, of course, we must have accurate ways to attract sympathy and attention of customers so that they are interested in products or goods that we sell. Here are the steps that can be applied, a simple 5 step but was quite helpful and is still up to date until now

5 Steps are:
1. Preparation / planning
2. Introductions / Opening
3. Questions & Identification
4. Explanation & negotiation
5. Closing & follow up

1. Preparation / planning
Things which need to be prepared before making sales in as:
• increase the ability of products and services very well, especially the benefits that can be when the prospective customer to buy products that we offer
• Other competitors also have learned and what things we can offer in order to compete and customers choose our products
• prepare the opening words and learn the presentation materials will be brought
• prepare materials that will be presented with a simple format, easy to understand but also to draw attention
• prepare a checklist that contains questions so if there are any questions from customers, we’ve got a definite answer or correct
• consider carefully what will we achieve / get from these meetings with prospective customers
2. Introductions / Opening
• Smile, be professional, and must be able to appear confident in order to reassure customers
• Introduce yourself with full name, current position and the work you are doing
• Explain the purpose of our arrival and make sure we come to fulfill what the customer needs
• Ask how much time is given for you to explain and when to finish
• Ask if there are things that can be written as an input
• If all the explanations already given, then prepares to enter in step asked

3. Questions & Identification
• Step into something important and vital, and the technique must be mastered in order to answer questions in the catapult, then the answer can be provided
• Show empathy and want to hear, this will be very visible from the body language (body language) we also
• The main purpose of this question is to identify how the needs and benefits can be obtained if the products that we offer is finally approved for the purchase
• Establish an open question to invite others to give long answers, while the form of closed question will be invited for a short answer like “yes” or “no”
• To use the model of open questions 5W, 1H (Who? What? Why? Where? When? And How?)
• Listen carefully and give a sense of empathy with good eye contact, show that you understand, what the needs of customers
• Confirm that reset is also important so that miscommunication does not occur
• Make sure the customer time to talk we do not do interrupts by interrupting customers, provide flexibility and time

4. Explanation & negotiation
• This step should be the focus or the core of the talks
• A sales have really mastered what is on offer / sold
• Presentations are made to be able to demonstrate the strengths or advantages of products / services which we offer above, especially important point to consider is the sales person
• Ensure that in the presentation that we make contains the experiences that have been achieved

5. Closing & Follow-up
• Close with a statement of whether the customers satisfied and interested in what we convey, whether it qualifies for and respond to the needs or customer needs
• Follow-up is an important indicator that should be done because it was a marketing supposed to do this to ensure customer satisfaction and continuation of the offer which we convey

Entering the holy month of Ramadan and Idul Fitri celebration, banking circles joined busy preparing cash to meet customer needs.

The largest asset of private bank in the country namely Bank BCA has prepared the availability of cash funds amounting to Rp 10 trillion to meet customer needs, customers are faced with two big moments.

BCA provide USD 8 trillion over the next two weeks of Ramadan and Lebaran we add USD $ 2 trillion.

Last year the BCA will only provide cash funds of around Rp 6 trillion to Rp 8 trillion alone. The increase in funds provided for this year to anticipate spikes in demand cash customers. ATM services can be accessed in order to stand by the customers.

As for opening a branch office or work unit during Lebaran leave still not been decided whether or not to.

E-book is one of the most widely used as a source of information on the Internet. This is the easiest product to make and sell them in online.

The purpose of this article is to give you tips to make money online through e-books. Without wasting time, I share tips to make money with e-books are as follows:

1. Publish a newsletter or web site owners in the market to print and distribute your e-book with the inclusion of your name. Remember, you do not have to provide more information to customers who feel no need to buy your e-Book.

2. Change your e-book into a copy of the ad links so that when people click on these links will take them directly to the page order. This increases the chance to buy e-books by them.

3. Offering freebies like a free newsletter, free consultations, free e-book updated monthly, free software, and so forth associated with e-book you sell.

4. Bought the rights to reprint the e-book of others and turn them into your property or provide it as a bonus for purchasing your e-Book.

5. Increase profits by selling “never released” chapters or monthly update your e-book.

6. Offering reprint rights. You can sell the rights as a separate higher price or price ordinary purchases.

7. See sample pages from the e-book on your prospects. Only extracts of some of the key as this may increase curiosity consumers to buy.

8. Developing an e-book on other media such as audio or video e-book. This task can be done easily using software that can be found on the market.

9. Provide discount coupons to customers on other products when they buy an e Book.

10. Redesigning your e-book. With the same thing, you can redesign it to be directed to other related niche from you.

Finally, to start making money on the internet, e-book is a proven and one way is very good and most webmasters do it. Even if you have created Web sites and e-books, you still need to find ways to increase sales and revenue.